นโยบายฉบับนี้เผยแพร่เป็นภาษาอังกฤษ หากท่านมีคำถามเป็นภาษาไทยหรือภาษาจีน กรุณาติดต่อเรา ยินดีให้ความช่วยเหลือ
This Privacy & Cookie Policy explains our personal data practices and the choices you can make about the way your personal data is used.
Navinda Krabi (“Navinda Krabi”, “us”, “our” or “we”) respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website, social media pages we control, or when you provide your information by telephone or in person (collectively the “Sites”). We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws, including the Personal Data Protection Act B.E. 2562 (2019) of Thailand.
You may be asked to consent to the terms of this Privacy Policy when making a reservation, registering for events or promotions, or otherwise corresponding with us via the Sites, or if required by applicable law. Otherwise your continued use of the Sites will constitute your deemed consent to the terms of this Privacy Policy.
When using our Sites, you may voluntarily provide certain information about yourself or others, such as when you make an enquiry or book a reservation. We may collect personal information (information that identifies you or relates to you as an identifiable person) such as:
The enquiry form on this website collects your name, email address, telephone number, arrival and departure dates, the subject of your enquiry and your message. The newsletter sign-up collects your email address only.
Our web servers recognise and automatically log a visitor's domain name, the page from which a visitor enters our website, which pages a visitor visits and for how long, and the visitor's IP address. We use this information in aggregate to understand how the website is used and to improve it, and we do not link it to you personally. If we combine anonymised or aggregated data with personal information, we will treat the combined information as personal information under this policy.
Your personal information may be shared as reasonably necessary with:
By using our goods and services, your personal information may be transferred across jurisdictions. It may be stored on our website servers and on the systems of our trusted third-party providers, which may be located outside Thailand. Some of these countries may not offer the same level of privacy protection, but we will take all reasonable steps to ensure such transfers are made with adequate security to maintain your privacy.
We use reasonable technical, administrative and physical measures to protect personal information contained in our systems against misuse, loss or alteration. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We cannot enforce or control the security of the computers, devices or communication methods you use to send information to us over the internet. You are responsible for ensuring that these provide adequate security for communicating with us. We are not responsible for the disclosure or interception of your personal information before we receive it.
You do not have to provide us with your personal information. However, if you choose not to provide certain information we request, you will still be able to visit our Sites but you may be unable to access certain options, products or services, and we may be unable to fulfil your booking.
All marketing communications we send you will provide a way to withdraw your consent to future marketing. You may also send a written request, including your name and contact information, to the address listed under “How to contact us” below. We will honour your request within 30 days of receiving it, or sooner if required by applicable law. If you unsubscribe from marketing communications you will still receive operational and service messages regarding your booking and responses to your enquiries.
We may permit third parties to link to our Sites, or post a link to their site on ours. We do not endorse these sites and are not responsible for them or their privacy practices.
We do not knowingly collect personal information from children under the age of 18, though we may collect personal information about a child as part of the guest registration process or to participate in activities at the resort, but always with the consent of a parent or guardian.
Whenever we collect or process your personal information, we will only keep it for as long as is necessary for the purpose for which it was collected, for active legal proceedings, for an identifiable and ongoing legal business need such as record keeping, and to the extent permitted by applicable law. Where there is no sufficient justification to retain it, personal information will be safely and securely deleted, disposed of, blocked and/or anonymised.
From time to time we may make changes to this Privacy Policy. If our information practices change, we will post the changes on our Sites. Any revised Privacy Policy will apply only prospectively to information collected or modified after the effective date of the revised policy.
Your principal rights are: (a) the right to access; (b) the right to rectification; (c) the right to erasure; (d) the right to restrict processing; (e) the right to object to processing; (f) the right to data portability; (g) the right to complain to a supervisory authority; and (h) the right to withdraw consent. You may exercise any of these rights, or raise any question or complaint regarding this Privacy Policy, by contacting us:
Navinda Krabi
167 หมู่ 3 ตำบลอ่าวนาง อำเภอเมืองกระบี่ จังหวัดกระบี่ 81000 ประเทศไทย
โทร: +66 75 661 590
อีเมล: [email protected]
To help us deal with your request promptly, please include your full name, address and telephone number, and a copy of a document evidencing your identity so that we can verify who you are and whether we hold personal information about you. You may also direct a complaint to the applicable data protection authority.
A cookie is a small text file downloaded to your device when you visit a website, and sent back to the server each time your browser requests a page. This website uses cookies sparingly:
site_lang) — a strictly necessary functional cookie that remembers whether you chose English, Thai or Chinese, so you are not returned to English on every page. It stores nothing else and expires after one year.This website does not set advertising or analytics cookies of its own, and does not track you across other websites.
Some features rely on third parties, which may set their own cookies or receive your IP address when the relevant page loads. We have no control over these cookies:
If you do not wish us to store cookies, or you disagree with how we use them, you can change the settings in your browser to reject them. For more information consult the “Help” section of your browser, or visit aboutcookies.org. Please note that if you set your browser to reject cookies, some features of this website may not work as intended — the language selector in particular will not remember your choice.